Odoo CRM: the smartest choice for your SME
Odoo CRM is much more than a digital address book. It is a full-fledged, integrated CRM solution specifically designed for growing SMEs that want to streamline their sales process — without having to juggle between emails, Excel sheets, and loose notes.
Everything integrated, never forget a lead
The biggest advantage of Odoo CRM is the seamless integration with the rest of your business processes. A new lead from your website is automatically created in your CRM. A won opportunity is converted to a quote or sales order with one click. Your email communication with customers is automatically logged on the correct customer record. This way, you never lose track of a follow-up and always know where each deal stands.
Complete overview of your sales pipeline
Odoo CRM works with a visual Kanban board where you can see at a glance how many deals are in each stage, what the expected revenue is, and which opportunities need urgent follow-up. Filter by salesperson, region, customer type, or stage — and adjust as needed. This way, as a manager or sales manager, you always keep your finger on the pulse.
Smart automation for your sales team
With Odoo CRM, you automate repetitive tasks so your salespeople can focus on what really matters: convincing customers and closing deals. Set up automatic reminders for follow-ups, let the system assign leads based on region or product type, and use email templates for standard communication. Odoo handles the administrative work, you handle the sales.
Integrated with email, telephony, and calendar
Odoo CRM automatically synchronizes with your email client, so all communication with leads and customers is logged directly on the correct customer record. Incoming and outgoing emails, phone calls, and meetings are always visible to the entire sales team — without manual copying or retyping.
Link your calendar and schedule appointments directly from an opportunity. Odoo CRM integrates with Google Calendar and Outlook, so your salespeople never miss an appointment. With the built-in VoIP feature, you can call customers with one click from the system, and calls are automatically recorded on the customer record.
Real-time reporting and sales forecasts
With Odoo CRM, you always have an up-to-date view of your sales results. View your conversion rate by stage, the average duration of a deal, the performance per salesperson, and the expected revenue for the coming months. No more waiting for end-of-month reports — your sales figures are always up-to-date and immediately available for management.
Collaborate with your entire team
Odoo CRM is designed for collaboration. Multiple salespeople can work simultaneously in the same system, see each other's activities, and transfer leads to one another without loss of information. The internal chat function allows you to tag colleagues, ask questions, and share updates — directly on the customer record, without external tools.
Which companies is Odoo CRM suitable for?
Odoo CRM is geschikt voor kmos met 5 tot 250+ medewerkers die hun verkoopproces willen professionaliseren. Of u actief bent in B2B, groothandel, technologie of non-profit — crm in Odoo past zich aan uw verkoopproces aan, niet omgekeerd. Als Odoo-partner in Oost- en West-Vlaanderen implementeert Alpha ERP kmo crm voor organisaties in heel Belgie. Vraag een gratis Odoo demo aan en ontdek wat crm odoo voor uw team kan betekenen.
